Recent News and Updates
- Winter Storm Preparation – IceAs of February 5, 2025, our area is under Winter Weather Advisories for freezing rain and ice accumulation. Ice can weigh down powerlines, create dangerous conditions on the roads, and add hazards to the outage restoration process. Our team is ready to act safely and efficiently if this freezing rain … Continue reading Winter Storm Preparation – Ice
- Billing Mail Delays – Go Paperless!Over the holidays, our area experienced mail delays that caused our members to receive their bills late in the mail. While this issue was exacerbated by holiday shopping traffic, mail delays are becoming more common, especially in rural areas. SmartHub, Paperless Billing and AutoPay are some of the best ways … Continue reading Billing Mail Delays – Go Paperless!
- Polar Vortex – January 2025Get ready for frigid weather! If you have our natural gas, propane, and/or electric service, please read through important updates about each service below. In temperatures like these, heating systems use a lot more energy to keep your home at a reasonable temperature. You may be using more gas, propane, … Continue reading Polar Vortex – January 2025
- Energy Policy ResourcesReliability and Affordability Concerns For almost 90 years, our mission has been to deliver safe, reliable, and environmentally responsible electricity to our members at stable and affordable rates. Our members count on us to deliver their power 24 hours a day, 7 days a week, 365 days a year – … Continue reading Energy Policy Resources
- Delaware Office ClosuresStarting on December 19, our Delaware office lobby will be closed on Thursdays and Fridays. We have had some exciting internal promotions, and we are in the process of hiring and training new member engagement team members to help you over the phone and in our offices. We are committed … Continue reading Delaware Office Closures
