Recent News and Updates
- Winter Storm PreparationMuch of Ohio is facing winter storm watches and advisories this weekend. Our team is ready to spring into action when severe weather strikes – make sure you and your family is prepared too! Please read through the information below to ensure that you know how to report outages, track … Continue reading Winter Storm Preparation
- Delaware Office ClosuresStarting on December 19, our Delaware office lobby will be closed on Thursdays and Fridays. We have had some exciting internal promotions, and we are in the process of hiring and training new member engagement team members to help you over the phone and in our offices. We are committed … Continue reading Delaware Office Closures
- Billing Mail Delays – Go Paperless!Due to holiday overload in the postal system, some of our printed bills are getting delayed in the mail. If your bill does not arrive on time this month, please reach out to us for help or check your Consolidated SmartHub account to view your bill information and make a … Continue reading Billing Mail Delays – Go Paperless!
- Two-Factor Authentication: Keep your account secure!Do you have a Consolidated SmartHub account? Set up two-factor authentication to help keep your information secure. Two-factor authentication is a simple step that can make a big difference in your online security. If you enable two-factor authentication, SmartHub will ask for a second layer of security in addition to … Continue reading Two-Factor Authentication: Keep your account secure!
- Energy Policy ResourcesReliability and Affordability Concerns For almost 90 years, our mission has been to deliver safe, reliable, and environmentally responsible electricity to our members at stable and affordable rates. Our members count on us to deliver their power 24 hours a day, 7 days a week, 365 days a year – … Continue reading Energy Policy Resources