Two-Factor Authentication: Keep your account secure!

Do you have a Consolidated SmartHub account? Set up two-factor authentication to help keep your information secure. 

Two-factor authentication is a simple step that can make a big difference in your online security. If you enable two-factor authentication, SmartHub will ask for a second layer of security in addition to your password each time you log in. This second layer will come through a single-use code that you can have sent to your mobile phone or that you get from a code-generator app.  

Why is two-factor authentication important? 

Two-factor authentication is a great way to keep your information safe online. It makes it much harder for hackers or other bad actors to break into your accounts, even if your password is stolen or leaked. We recommend enabling two-factor authentication on all of your online accounts that offer it, not just SmartHub! 

How do I set up two-factor authentication? 

You can find the option to enable two-factor authentication under “settings” in the menu on your Consolidated SmartHub account. If you are unfamiliar with this process, we have created user guides to provide you with a step-by-step walkthrough:

Two-Factor Authentication: Text Message Setup

Two-Factor Authentication: Code Generator Setup

Removing Two-Factor Authentication

If you have questions, our team can help you. Give us a call at 800-421-5863. 

What is SmartHub? 

SmartHub is our online account management system available to all of our members. All you need is your account number to get started. You can use SmartHub to view all your account information in one secure place online, track your energy use, set up automatic payments, and more! Learn more and sign up.