Do you have a Consolidated fiber line in your yard after getting connected this winter? In order to continue connecting members throughout the winter when the ground is frozen, sometimes our crews create temporary drops, meaning they lay the line on top of the ground to connect it to your home. If you received a temporary drop this winter, please practice caution around the fiber line until our crews come out to bury it.
Our fiber team makes calls out to impacted members before coming out to bury the line, so be on the lookout for a call from us! These calls are designed to give you a heads up and help you remember to mark any private underground utility lines like irrigation systems or dog fences. We will work with OUPS to mark public utilities, but private utilities are the responsibility of each homeowner.
We are focused on efficiency as we work through these drops, because we understand the inconvenience of having a line in your yard as the weather warms up. However, weather has a significant impact on our ability to bury lines safely and efficiently. Mud not only creates safety hazards, but also increases the risk of damaging surrounding landscaping. To keep our teams and members safe and to help protect lawns while we work, every day of rain pushes our schedule back by an estimated three+ days.
While the line is in your yard, it is your responsibility to keep it safe. Please work around the line and not over it, especially if you are mowing or driving in the area. If you have questions, or if the line is creating a safety hazard for you or your household, please reach out to us at 800-421-5863.
